Brand Ambassador

Part Time @Shop Social in Sales & Marketing Email Job
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Job Description

We are looking for an enthusiastic Brand Ambassadors to be the face of our company and promote our products and services.

If you enjoy communicating with customers both online and offline, we would like to meet you. To be a successful Brand Ambassador, you will need to attend trade shows and events to showcase our company. You should also be an excellent social media user, with the ability to advertise our products and answer client queries online.

Ultimately, you should be able to increase our company’s brand awareness and generate new sales opportunities.


1.     Content Creation

Whether your platform focus is YouTube, Instagram or TikTok you’ll be responsible for capturing and creating content for the right feeds.

You’ll need to be able to treat your feed like the curation of an art gallery, and be highly competent on apps like VSCO, FaceTune, Lightroom, Photoshop, Snug, Unfold etc.

Identification using analytics of the right time to post for your specific audience is imperative, as well as ensuring upcoming content is scheduled across all social channels.


2.     Client Management and Growth

· Unless you have an agent, you’ll need to be in charge of managing your clients’ processes, from proposals, quoting and budgeting, all the way through to project development and execution.

· Post campaign, you will oversee project evaluations, sharing all results and insight with the client.

· To maintain authenticity, we also recommend proactively growing your social accounts by organically posting alongside campaign work, to help ensure your feed remains genuine and trustworthy.


Other responsibilities may include: 

  • Post about our products/services online (e.g. social media and forums)
  • Create, share and respond to online reviews
  • Participate in trade shows as a spokesperson for our company
  • Network and build trusting relationships with potential customers
  • Thoroughly understand our products and services to inform potential customers
  • Use word-of-mouth marketing techniques, like referring our company to friends
  • Monitor online comments and respond or forward to the Marketing department
  • Assist in organizing marketing events
  • Track customers’ preferences and suggest advertising and positioning ideas
  • Provide feedback to the Marketing and Product departments regarding customers’ requests
  • Track and report on competitors’ marketing activities


  • Strong social media presence on multiple platforms
  • Experience creating online content
  • An eye for design and aesthetic
  • Ability to create compelling content
  • Ability to engage/interact with an audience
  • Ability to predict trends as well as acknowledge them
  • Excellent presentation skills, both written and deliverance
  • Experience creating online content
  • Excellent communication skills
  • Professional attitude
  • An outgoing, friendly personality, and a desire to meet new people
  • Experience in retail sales is a plus

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